Privacy Policy

1. Data Controller & Scope

ParkingTruck Europe ("we", "us", "our") acts as data controller for personal data processed through this platform.

This policy applies to website visitors, registered users, business partners and support contacts.

2. Data We Collect

Account data: name, email, encrypted password, locale and account verification status.

User content: comments, ratings, reports, photos, presence records, and contact form messages.

Technical data: IP address, browser information, security events, and anti-abuse metadata.

3. Legal Basis for Processing

Contract: account management, service delivery and feature access.

Legitimate interest: fraud prevention, security monitoring, quality improvements and moderation.

Legal obligation: compliance with applicable EU and national laws.

Consent: optional analytics/cookies and selected marketing communications.

4. How We Use Data

To provide and improve truck parking discovery, account functionality and safety features.

To process user requests, respond to support and contact messages, and enforce platform rules.

To generate aggregated service metrics that do not directly identify users.

5. Data Sharing & Processors

We may share data with infrastructure providers (hosting, email, analytics, maps), under processing agreements.

We do not sell personal data. We disclose data only when legally required or to protect rights and safety.

6. International Transfers

Where data is transferred outside the EEA, we rely on lawful safeguards such as SCCs or equivalent mechanisms.

7. Retention Periods

Account data is retained while the account is active and for a limited period after closure for legal/security reasons.

Operational logs and anti-abuse records are retained only as long as necessary for security and compliance.

8. Your Rights

You may request access, rectification, deletion, portability, restriction, or objection, subject to legal limits.

You may also lodge a complaint with your local supervisory authority.

9. Security Measures

We implement technical and organizational controls including access control, encrypted credentials, abuse prevention and monitoring.

No online system is fully risk-free; users are responsible for safeguarding their own account credentials.

10. Contact for Privacy Requests

For privacy-related inquiries, use the platform contact page and clearly describe your request.